Are You Ready to Work Collectively and Make A Sincere Difference?

Unfortunately not no, sorry! The Wellbeing Umbrella platform is for wellbeing businesses based in the U.K only.

No! Not yet, our site is currently set up to enable you to promote and sell to people in the United Kingdom.

The Wellbeing Umbrella platform connects people looking for wellbeing solutions and treatments to independent wellness providers within the U.K. Everything showcased, whether goods or services on the Wellbeing platform must promote either physical, mental and/or social wellbeing.

Goods belonging to franchise business brands, multi-level-marketing brands and/or network marketing brands are unfortunately, not permitted on the site.

All services and goods sold on Wellbeing Umbrella must comply with section 6 (What Can and Cannot be Sold on Our Marketplace) of our Terms For Sellers, which includes a prohibited list.

Yes, definitely. Although the wellbeing platform offers you the tools to sell everything wellbeing, you’re not expected to. You’re welcome to use your listing allowance as you please (in accordance with Sellers rules).

To ensure that both you and your customers enjoy a satisfying and mutually beneficial transaction, we use Stripe as our Payment Card Processing Provider.

Payments are processed securely, through our SSL-encrypted platform. Payment Processing fees are 1.4% + 20p on domestic card transactions in the UK.

There are NO pay-out fees on the site, payment will be credited straight to your Payment Service Account within 7 days. (Please note: Stripe don’t release your first pay-out until 7–14 days after receiving your first successful payment).

We make every effort to ensure wellness store sellers on our Wellbeing Umbrella platform are legitimate and hold valid business insurance.

It is a condition of our wellbeing platform that we see up-to-date business insurance of store account holders and that you have a copy to hand when registering to our marketplace. The type of business insurance we accept includes Professional Indemnity, Public Liability and/or Product Liability.

Depending upon the nature of your wellbeing business will depend upon the type of, above listed, business insurance(s) you hold and submit to us.

To help demonstrate you are a member of a professional body, organisation or association we accept copies of Membership certificates or cards.

Such evidence can be uploaded to us on registration or from your store dashboard once logged in, anytime during your membership subscription.

A Wellbeing Umbrella store is lovingly provided through a regular contribution from Store Sellers to help us cover our operating costs. We are deeply appreciative for your ongoing support and help to reach others.

We ask for either a monthly or yearly contribution. Naturally the more available on a store seller package, the more it costs to run.
Helpful guidance on suggested contribution for any store package is on our payment pages once you have decided to join us. For example, the suggested package contribution for the Business Taster starts as little as £2+ per month, which you can cancel at any time.

Please note we do not turn people away who wish to join our mission to increase awareness, but who are unfortunately unable to financially reflect the guided figures at present. Hence, the idea of self-selected contribution.

We trust that you’ll be guided by your heart with your contribution, for as they say what you give, you receive back tenfold!

No! We’re keen to support other wellbeing businesses to help the people that need them most, so we keep costs to a minimum. Instead we have annual or monthly subscription plans to meet your needs.

Please Note: Stripe payment processing fees do apply.

No! The listings within your subscription are ongoing. You can use them all or just a few. You can even delete and add new ones, as long as it stays within your listing allowance.

Yes, however unlike our Business Basics and Business Enhanced package that has appointment and class listings with booking schedule features, our Business Taster package enables you to promote/sell your appointment or class based services via a product listings.

Customers can still enquire about your availability, via the message button and pay in advance with the buy button on your listing.

Each subscription package is given a wellbeing category allowance that can be used on each listing to help browsing customers find you. These categories include different therapies, wellness challenges and outcomes. Decide which category best suits your listing and amend at anytime.

Our marketplace calendar is currently not compatible with other calendars. It is currently in development to enable syncing with Google calendar, of which Google is compatible with most widely used calendar systems.

The marketplace only sells digital goods to customers located within the U.K., so collection and remit of VAT on digital items purchased by customers of countries outside the U.K. is not required.

If you have more than one person working in your business, at an additional cost, you can grant them staff permission to help you run your listings and orders. Plus choose to manage and add staff availability to your appointment schedule, so clients can select and book appointments with them too. You can request the feature of Staff users as an Add-on when applying to the Wellbeing Umbrella platform.