Free 15 min Discovery call on zoom

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Free discovery call to learn more about one or any of my listings you are interested in.

Free discovery call gives you the opportunity to ask questions about one or any of my listings. I will go into more detail of what you can expect if you decide to choose one of the options available. This will give you the opportunity to decide whether one or any of my offerings are what you are looking for and if it feels right for us to work together, before a purchase is made.

About Janine Keall

My name is Janine Rose Keall. Since 2015 I've worked in the spiritual industry as a Spirit Artist and Intuitive Guide, where I specialise in drawing portraits of Spirit Guides, and other light beings from spirit.

As well as this, I offer Soul Alignment and Creative Empowerment Sessions that include guidance from spirit, colour numerology and creative inspiration. Given in  practical down to earth yet fun steps to live a life of harmony and fulfilment.

Please check our Policies tab below for information on early cancellations and our appointment guidelines.

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    Shipping Policy

    For commissioned orders such as a spirit portrait it will be posted a day or so after the commission is completed in a cardboard envelope for protection.

    It will be sent 1st class post via Royal Mail taking from 1 - 2 days for delivery depending on location being sent to.

    In the event of a portrait being lost or damaged in the post I do keep copies of them so can send a copy out. 

    Refund Policy

    I will happily refund your money if a product is not to your satisfaction or you wish to cancel an order. However a request for a refund must be done 24hrs from ordering if you wish to cancel, or within 48hrs after receiving a product that you find is not to your satisfaction.

    However, before a refund will granted you must show evidence and inform me of the reason for your dissatisfaction.

    For 1-1 zoom call sessions, you must inform me within 24hrs if you wish to cancel and do not wish to re-arrange a session. Anything after these times stated, no refund will be granted.  No refund is given once a session has taken place. 

    Cancellation / Return / Exchange Policy

    I accept returns as long as you contact me within 3 days of delivery and the items being returned are delivered within 7 days. It will also be on the condition that evidence is shown why the product needs to be returned.

    I do not except exchanges

    Any cancellations must be done within 24 hours of purchase.

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