Acceptable Use Policy

Please read the terms of this policy carefully before using our site.

1. What Is In These Terms?

This Policy sets out the content standards that apply when you upload content to Our Site, make contact with other users on our site, link to our site, or interact with Our Site in any other way.

2. Information About Who We Are And How To Contact Us

2.1 Our Site,, is owned and operated by Wellbeing Umbrella Ltd, a private limited company registered in England under Company Number 11344575, whose registered address is Suite 1, 33 Harehill Road, Littleborough, Lancashire OL15 9AD. 

2.2 To contact us, please email

3. By Using Our Site You Accept These Terms

3.1 By using Our Site, you confirm that you accept the terms of this policy and that you agree to comply with them.

3.2 If you do not agree to these terms, you must not use our site.

3.3 We recommend that you print a copy of these terms for future reference.

4. There Are Other Terms That May Apply To You

Our Terms of Use, and Terms For Buyer, and Terms For Seller and Content Contribution Agreement, that can be found here, also apply to your use of Our Site.

5. We May Make Changes To The Terms Of This Policy

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

6. Prohibited Uses

6.1 You may only use Our Site in a manner that is lawful.  Specifically:

6.1.1 you must ensure that you comply fully with any and all local, national or international laws and/or regulations;

6.1.2 you must not transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);

6.1.3 you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;

6.1.4 you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and

6.1.5 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.

7. Interactive Services

7.1 We may from time to time provide interactive services on Our Site, including, without limitation:

7.1.1 Chat rooms;

7.1.2 Bulletin boards; and or

7.1.3 Live chats. (“interactive services”).

7.2 Where We do provide any interactive service, We will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

7.3 We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on Our Site, and We will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, We are under no obligation to oversee, monitor or moderate any interactive service We provide on Our Site, and We expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

7.4 The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

7.5 Where We do moderate an interactive service, We will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

8. Content Standards

8.1 These content standards apply to any and all material which you contribute to Our Site (“contributions”) including customisation of resources requests, and to any interactive services associated with Our Site.

8.2 You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

8.3 We will determine, in its discretion, whether a Contribution breaches the Content Standards.

8.4 Contributions must:

8.4.1 Be accurate (where they state facts).

8.4.2 Be genuinely held (where they state opinions).

8.4.3 Comply with applicable law in the UK and in any country from which they are posted.

8.5 Contributions must not:

8.5.1 Contain any material which is defamatory of any person.

8.5.2 Contain any material which is obscene, offensive, hateful or inflammatory.

8.5.3 Promote sexually explicit material.

8.5.4 Promote violence.

8.5.5 Promote discrimination.

8.5.6 Infringe any copyright, database right or trade mark of any other person, organisation, company or entity.

8.5.7 Be likely to deceive any person.

8.5.8 Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

8.5.9 Promote any illegal activity.

8.5.10 Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.

8.5.11 Be likely to harass, upset, embarrass, alarm or annoy any other person.

8.5.12 Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

8.5.13 Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

8.5.14 Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

8.5.15 Contain any advertising or promote any services or web links to other sites.

9. Breach Of This Policy

9.1 We reserve the right to suspend or terminate your access to Our Site if you materially breach the provisions of this Clause 9 or any of the other provisions of these Terms of Use.  Specifically, We may take one or more of the following actions;

9.1.1 suspend, whether temporarily or permanently, your right to access Our Site;

9.1.2 issue you with a written warning;

9.1.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;

9.1.4 take further legal action against you as appropriate;

9.1.5 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or

9.1.6 any other actions which We deem reasonably appropriate (and lawful).

9.2 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions.

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